Service of Sights, Some Better than Others

October 18th, 2018

Categories: Museums, Photography, Sights

Alistair Steinberg at Museum of Illusions

I’ve always enjoyed historic house tours. How good they are depends partly on the docent but the experience is rewarding regardless for the peek at how people lived in the day, the art they collected or the décor, gardens and architecture they chose.

The other morning, on WOR 710 AM, Len Berman and co-host Michael Riedel mentioned a tour of Madison Square Garden that they thought was a waste of time and money. What’s the point, they said, of visiting an empty arena and seeing a virtual Billy Joel concert for $30+ a ticket? The Expedia description notes, in part: “This exciting 75 minute guided tour celebrates over 130 years of Garden history and gives exclusive access inside this legendary venue.”

Austen and Alistair Steinberg @ Museum of Illusions

Nancie Steinberg recently posted great photos on Facebook taken at the Museum of Illusions in NYC. They made me want to visit. Be sure to bring someone with you to take best advantage of the photo ops–her sons are in photos above and at right and her husband also enjoyed the illusions.

Laura Feasey recently covered some curious museums in “Mood Upswing,” in The Wall Street Journal. Like the Museum of Illusions, they also offer countless opportunities to take fun photos and post them on social media. In fact, that was the approach of her article–they were super Instagram-able. She reported that the cost of each is around $35.

If you’re in LA, you might want to wait in line at the Broad Museum to see Yayoi Kusama’s installation that “features LED lights reflected endlessly in a mirror-lined room.”

In NYC at the Color Factory you’ll see “a dive-in pit filled with 500,000 pastel blue balls. Other top draws: the conveyor belt of pick-your-own macarons and, less delectably, a collection of fake vomit.” Feasley chose to add The Museum of Ice Cream in San Francisco for its photogenic pool of sprinkles and giant gummy bear.

Color Factory. Photo: designboom.com

You have only a month to visit The Museum of Pizza at the William Vale hotel in Brooklyn, NY. with its “ ‘cheese cave,’ made of silicone, a ‘pizza beach,’ and a space for ‘pizza meditation.’” The exhibit closes November 18. Opening in LA in December is 29Rooms, a frequent pop-up sight that in the past included “a human snow globe and walk-in womb meant to simulate the in-utero experience.” It arrives in L.A. in December.

Launching museums designed to inspire selfie opportunities where visitors promote it on social media is 2018 marketing-smart. But don’t all the signature sights around the world from the Eiffel Tower to the Empire State Building serve the same purpose? Except for the inspiration what’s the difference? Have you visited some memorable sights—terrific or disappointing? Can any collection of things become a legitimate museum? Have you noticed that traditional museums increasingly offer unorthodox exhibitions that resemble those in Feasey’s aticle?

Museum of Ice Cream

Service of Admiration for a Modest & Successful Fashion Icon: Eileen Fisher

October 15th, 2018

Categories: Business Decisions, Employees, Empowerment, Fashion

Eileen Fisher. Photo: famousfashiondesigners.org

I have always admired fashion designer Eileen Fisher for her simple silhouettes and comfortable clothes and over many years have mentioned to countless other designers the genius of her marketing strategy: In her ads she was the first that I can recall to feature models of all ages, often in one photo.

I didn’t know anything about Ms. Fisher until I read David Gelles’ article in The New York Times, “It Would Be Better Not to Call Eileen Fisher a Boss.” Her business approach is as smart and unusual as her using young, middle aged and old mannequins to show off her clothes and accessories. She sports the same hair color—white—as some of the women dressed in her fashions.

Photo: inhabitat.com

There’s no CEO at her company because of “Ms. Fisher’s belief that consensus is more important than urgency and that collaboration is more effective than hierarchy,” Gelles wrote. And her 30-something year old business is successful. Owned by Ms. Fisher and her employees, annual sales are around $500 million. “And at a moment when many consumers are willing to pay a premium for quality, sustainability and durability, the company’s longstanding values are deeply relevant.”

She lived in a chaotic household as a child with nobody telling the kids what to do so having a boss in her first job at Burger King at 15 was “kind of strange for me” she told Gelles. She said she had an authority problem.

Photo: fashionoverfifty.com

“I wanted to create a place where people weren’t powering over people. Where people were kind and people were together and shared.”

In New York she started in interior design and when she went to Japan with her then Japanese partner and first saw the kimono she was “very intrigued by the way it moved…..I was fascinated by the idea that one design, one shape, could transcend time, and be made new just by different patterns and colors.” Her fashions revolve around eight basic pieces to which she adds or subtracts a few pieces every season. Her customers read The New York Times and The New Yorker, not Vogue.

She started her fashion company with $350 in the bank, going by subway, carrying the pieces she cut on the floor of her loft in garbage bags to a factory in Queens. She sold those clothes–$40,000 worth– at a boutique show.

Photo: wallawallaclothing.com

“I think of myself as leading through the idea, trying to help people understand what I’m trying to do, or what the project is about, and engaging them. I always think about leading through listening. I was a designer, so I didn’t have preconceived ideas of how this business works.”

The company has a leadership group, a board and she’s founder and chairwoman of the board, “but that’s not really what I do.” She thinks “co-creation and collaboration absolutely can work in a big company.”

The company offers generous benefits, Gelles reported, and employees own much of it. Ms. Fisher says she knows that the sense of ownership works when she hears in a meeting, “don’t spend my money on that.” Ms Fisher thinks “corporations should have to share a minimum 10 percent of their profits with the people working. It’s not socialism, it’s good for business.”

Have you worked for an employer like this? Would you have fit in? Are you surprised at how successful this business is especially in the fashion world with a reputation for rough gruff souls and primadonnas galore?

 

Eileen Fisher Photo: shopdropapp.com

 

Service of Leaving Well Enough Alone: Why Change a Good Name?

October 11th, 2018

Categories: Common Sense, Name

Photo:boldmatic.com

I’ve written about name changes before. There have been a bunch of bridges in New York: the 59th Street Bridge aka Queensboro Bridge to Ed Koch Queensboro Bridge; the Triborough Bridge to the Robert F. Kennedy Bridge and this summer the Tappan Zee Bridge became the Gov. Mario M. Cuomo Bridge. I wonder if map makers use both old and new names and if there have been so many changes lately because maps are rarely printed these days and digital changes are easy to do.

Ed Koch Bridge. Photo: nyc.gov

I have frequently griped about NY Now because it in no way describes the trade show that was formerly the New York International Gift Fair.

Some years ago Rupert Murdoch considered changing the name of The Wall Street Journal, the paper he’d bought from the Bancrofts, and he wasn’t the first. In the 1940s some names being looked at were World’s Work, The North American Journal, Business Day or Financial America. They all left well enough alone.

This wasn’t the case at the Tribune Publishing Co. that changed its name in 2016 to Tronc. The company owns the Chicago Tribune, Baltimore Sun and New York Daily News and sold the LA Times this summer.

This week it’s back to Tribune Publishing Co.

Photo: commons.wikimedia.org

Lukas I. Alpert wrote about it in The Wall Street Journal: “When the new name was announced, the company’s then-nonexecutive chairman and largest shareholder, Michael Ferro, said the phrase was a British term for the box in which tips are collected at a restaurant and are later doled out to staff.” Nice to know—but who but anglophiles here knew the word?

Alpert continued: “The Tronc name soon became the subject of jokes on late-night TV and online. Comedian John Oliver said it sounded like ‘a stack of print newspapers being thrown into a dumpster.’”

Photo: logos.wikia.com

In addition to selling the LA Times, since 2016 Ferro stepped down as chairman just before sexual misconduct charges were made public. In addition, Alpert reported that the Tribune Publishing Co. has put the remaining papers up for sale.

Should well-known companies change their names? What do you think of cutesy names for corporations? What about selecting what amounts to a foreign word for a company that does business largely in the US? What other name changes—or company names, for that matter–make little sense?

Photo: thesellerslawfirm.com

Service of Where’s the Milk? Confusion When Grocery Stores Move Things Around

October 8th, 2018

Categories: E-Commerce, E-tailing, Food, Instore Pickup, Retail, Supermarket

Photo: aldridgeonline.com

If you routinely visit a grocery store that’s being remodeled, you know your shopping expedition will take longer than usual while you search for the milk, favorite cookies or pasta. One of my favorite stores also keeps switching things in the meat department even though its renovations are over. There must be a good reason, other than to hope I become tempted by other items while looking for what’s on my list.

Expecting to pick up a bag of M&Ms at the checkout counter at a grocery chain? Soon some will have freezer cases placed in front instead. Heather Haddon wrote about the motivation behind major product location shuffles as stores prepare for increased orders placed online for in-store customer pickup. They hope these customers, as they wait for their order in the front of the store, will add a few major items–an ice cream cake, a few frozen dinners or bags of fries and veggies–rather than a pack of gum or a candy bar. She wrote about the displacement of impulse items and other anticipated changes in her Wall Street Journal article “E-Commerce Reshapes Grocery Stores.”

Photo: supermarketnews.com

Americans spend $800 billion a year on food and drink, she reported, and supermarket chains don’t want too big a chunk going to Amazon and other giants. Haddon wrote: “E-commerce represents less than 5% of U.S. grocery sales currently, but food and beverage sales are growing far faster online than in traditional supermarkets. Forrester Analytics predicts that by 2022, the U.S. online grocery market will total $36.5 billion, up from an estimated $26.7 billion this year.”

According to Haddon, Walmart and Kroger are “spending tens of millions of dollars to acquire digital-ordering technologies, implement home-delivery systems and build thousands of store pickup points for online orders. Kroger, the U.S.’s largest supermarket chain, has hired or assigned nearly 19,000 workers to run an estimated 1,400 pickup sites for online orders, covering roughly half of the company’s stores.”

Photo: edgylabs.com

Haddon identified risks for the chains from the enormous upfront investment to irritating traditional customers who compete for goods whisked off shelves to fulfill online orders. Currently, supermarkets don’t have warehouses as Amazon does, though they may in future.

Meanwhile, “Clerks fulfilling online orders can clog aisles and checkout lanes or pick over the best produce, customers and grocery consultants say.” Haddon concluded “Through it all, grocers are struggling to find a balance between encouraging customers to place orders online and drawing customers into their stores.”

Do you shop for your groceries online? Are you tempted? It must be a time-saver to simply show up at a store and drive away minutes later with packages of groceries. Does the concept work for cities where people don’t usually own cars? Would you miss seeing what’s new in categories such as ice cream, frozen food, bakery and yogurt? Do you ever pass an aisle, see something like mustard or strawberry jam which reminds you you’re about to run out? How will internet ordering gain such purchases without irritating customers with popup suggestions?

Photo: petco.com

Service of the Revival of Decorum–It’s Got My Vote

October 4th, 2018

Categories: Behavior, Control, Decorum, Discipline, Frenzy, Politics

Photo: youtube

The country has been through previous periods in which decorum went by the wayside for both irrational and worthy reasons—and it always recovered. Among obvious examples are Wisconsin Senator Joseph McCarthy’s communist hunts combined with his vicious interviews seven decades ago and during the 1960s, citizens found a range of ways to protest, some unruly and alarming. [I didn’t mention wars and murders as the word decorum doesn’t apply.]

Photo: izquotes.com

Today many accept—even endorse–disruptive behavior by people at the highest levels, such as the president and the applicant for a spot on the highest court in the land. Plenty of citizens and Senators dismissed, excused and supported the frenzied conduct of the prospective judge last week in a performance that lacked judgment and dignity. Did they notice or is this standard behavior.

There was no excuse for it–life isn’t fair. Deal with it especially if you want to be a judge.

Benjamin Wittes, Editor in chief of Lawfare and a senior fellow at the Brookings Institution wrote in The Atlantic : “If I were a senator, I would not vote to confirm Brett Kavanaugh.

“These are words I write with no pleasure, but with deep sadness.

“I would do it both because of Ford’s testimony and because of Kavanaugh’s. For reasons I will describe, I find her account more believable than his.

“I would also do it because whatever the truth of what happened in the summer of 1982, Thursday’s hearing left Kavanaugh nonviable as a justice.

“….. he delivered on Thursday, by way of defense, a howl of rage. He went on the attack not against Ford—for that we can be grateful—but against Democrats on the Senate Judiciary Committee and beyond. His opening statement was an unprecedentedly partisan outburst of emotion from a would-be justice……. His performance was wholly inconsistent with the conduct we should expect from a member of the judiciary.”

Photo: career-intelligence.com

“Kavanaugh blew across lines that I believe a justice still needs to hold.”

There seem to be as many voices accepting disorderly, inappropriate behavior as those who disapprove. Does this mean it’s OK to act similarly at all levels of our society? Is there a green light for job applicants to be snarky during interviews or is this a benefit of being in office and becoming a Supreme Court Judge? Will ordinary candidates for jobs big and small be selected if:

 

 

  • they smash back responses that mimic the interviewer’s question?
  • they fly off the handle if asked about a sensitive subject?
  • they make up information that is easily disproved for fear of what the truth might imply?

 

I’m a control freak. Rowdy, disorderly conduct by our leaders frightens me. I squirm watching the yelling and screaming that routinely takes place in the British Parliament.

I have every hope that sane and respectful conduct and moderate solutions will once again prevail here. I suspect that a majority of citizens agree. We’ve seen what chaos and disrespect is like. In future we will pick a president, Congressmen and women and Supreme Court judges who conduct themselves with decorum–in public at least. Do you agree?

Photo: summitkids.com

Service of Watchdogs Asleep on the Job When Their Partisanship Gets the Better of Them

October 1st, 2018

Categories: Elections, Illegal, Partisanship, Politicians, Politics, Watchdog

Photo: watchdogri.org

Partisanship has caused our representatives to lose their focus. It masks common sense forcing our elected officials and their appointees to make decisions for the wrong reasons. Senator Flake admitted on “60 Minutes” last night that he would not have taken the step he did to insist on an FBI investigation in the Kavanaugh hearing had he been running for office.

Bloomberg View senior executive editor David Shipley shed light on an example that impacts us all yet hasn’t grabbed many headlines. He argued on Bloomberg radio “that the Federal Election Commission [FEC] is overly partisan, and if Democrats take control of one or both sides of Congress in November, they should commence hearings into its operations.”

Photo: commons.wikimedia.org

I checked out some info about the FEC. Its six members** are appointed by the president and confirmed by the Senate. A term is six years, two appointments are made every two years and no more than three commissioners can represent a party. Four members must agree for the commission to take action. **In an “On the Media” interview on NPR on Saturday, Washington Post national reporter Michele Ye He Lee said currently there are four commissioners on the FEC–two from each party.

Shipley said that the Trump 2016 campaign solicited funds from members of Parliament in the UK, which is illegal, but even though watchdog organizations filed complaints, the FEC didn’t pursue the campaign or enforce the law. “The FEC preferred not to know,” he said. He added that “Republicans on the FEC were sure that campaign laws were not broken.”

He also mentioned that when Paul Manafort was Trump’s campaign chairman he sought campaign money for a super PAC that backed Trump, which is also illegal. Nothing happened.

Shipley recommended that if “Democrats take control of Congress in November, and if a bipartisan resolution is impossible, Congress should wind down the FEC and transfer its function to the justice department.” He concluded: “Status quo is a mockery of the law.”

Do you agree? How can members of a watchdog commission accept the position and then forfeit their responsibility without blinking? Can you identify other examples of people we depend on to watch out for us who, for reasons of partisanship, turn a blind eye to illegal activities?

Photo: personaliberty.com

Service of Registering to Vote

September 27th, 2018

Categories: Participation, Vote

Photo: hudsonvalleynewsnetwork.com

I can’t remember noticing as many efforts to register people to vote–from so many quarters–as I now do.

September 25 was “National Voter Registration Day,” an initiative that’s six years old but it’s the first time I’ve heard of it. According to Facebook, when I last looked, 2,247,846 reported that they’d helped friends to register on TurboVote.

Photo: southlakesentinel.com

In addition to Facebook, even before the national day, links and reminders have also popped up on Twitter, Instagram and Google for starters. A few weeks ago I went to a screening, sponsored by AARP, of the documentary “Love, Gilda,” about Gilda Radner. At the registration desk in the movie house lobby we were asked to sign a promise-to-register-to-vote sheet. I saw a poster on the exit door of a grocery store upstate last weekend. The Alumnae for Action committee of a NYC private school—Brearley– sponsored a voter registration postcard writing event, coordinated by the League of Women Voters.

Photo: sanavalley.com

Our citizens have been lackadaisical voters. According to fairvote.org, 40 percent of eligible voters cast their ballots for midterm elections and in recent years, 60 percent for national elections. Drew Desilver, Pew Research Center, wrote “U.S. trails most developed countries in voter turnout.” He reported that we’re 26th of 32 members of the Organization for Economic Cooperation and Development.

Belgium**ranks first at 87 percent followed by Sweden and Denmark, 82.6 percent and 80 percent, respectively. Switzerland, the last, comes in at 39 percent. **Desilver reported that Belgium is one of 24 nations with “some form of compulsory voting.”

Has the effort to register people to vote been as vigorous in other years? Do you think that these recent registrants will remember—or bother–to vote on November 6? Do you vote even if you aren’t enamored with the choices? In addition to legitimate reasons such as a last minute illness, unexpected travel or horrendous weather conditions where a write-in ballot is no longer an option, why do you think people don’t vote?

Photo: abodo.com

Service of a Dreaded Duty that Surprises & Turns Out Well

September 24th, 2018

Categories: Domain Name, Dread, Hackers

Photo: everydayhealth.com

There are so many things we must do that we dread based on a past lousy experience, from a health test to follow up with a corporation about a billing glitch to simple administrative procedures. I recently felt indescribable relief when I discovered a company that changed a process that had once memorably fought and frustrated me.

For years I’ve maintained my domain name, jmbyington.com. through GoDaddy.com. I renew every five years. The last time I approached the website I had a heck of a time to determine the right spot to click to get what I wanted done–and it took ages.

Photo: pcmag.com

So when I received a renewal notice my heart sank. I anticipated another nightmare of false starts, wasted time with no result, and anxiety.

On top of it, the brilliant IT man, Andrew Morgan, who nurtures our computers and keeps them healthy advised me not to click to the site through the link in the GoDaddy reminder email but to go to the website. [More about this sage advice I suggest you follow in a second.] My earlier experience found a website so complicated I could never find the right place to go.

Photo: entrepreneur.com

My password didn’t respond when I tried to sign in so I called a phone number that was easy to find [unlike some websites where they are hidden or nonexistent]. I waited a bunch of time for my turn but once I reached Ronnie Parker in customer service all my troubles were over and soon I relaxed. Parker was helpful, knowledgeable, he put me at ease, did all the work and voila! I’m set until 2023.

He agreed with Andrew. He said that hackers have duplicated their emails expertly so that even Godaddy staff has trouble determining the fake from the real. He reiterated that it is always wise to bypass the email link and instead go to a company’s website.

Have you been happily surprised when a dreaded chore or test is made seamless or painless by a smart company that has successfully improved the way it does business or through technological advances? Have you lucked into a superb customer service staffer like Ronnie Parker? Don’t you feel you’ve won a lottery when you do?

Photo: dailypost.ng

Service of the Honor System

September 20th, 2018

Categories: Drinks, Honesty, Restaurant, Retail

Photo: uvamagazine.com

These days you’ll walk out of Drug Store in Tribeca in Manhattan with a pricey health drink without paying–though the drink isn’t free. You’re expected to send a text message to the drink manufacturer, Dirty Lemon, that owns Drug Store, after which you’ll receive a link in which to post your credit card number. That’s the same way customers order cases of the lemon-flavored drink-with-supplements for shipment home.

Dirty Lemon bottles Photo: tribecacitizen

But this isn’t just any old lemon drink. Whatever your inclination, it is purported to have beauty, sleep, anti-aging, detox or other benefits depending on additives of collagen, magnesium, rose water or charcoal for example. On the website, Daily Detox, one of the drinks, costs $45 for six bottles, shipping included, and $65 on Amazon.

Erin Griffith wrote about the store in The New York Times. Dirty Lemon founder Zak Normandin doesn’t anticipate much theft from his largely young female customers, and said he’d allocate losses to his sampling budget.

Dim sum. Photo: cnn.com

And while much of the competition is closing retail outlets and increasing a digital presence, he plans to do the opposite by opening four more stores. In addition, according to Griffith, Normandin “shifted almost all of its $4 million annual digital advertising budget into its retail stores.”

[An exception is Amazon which by 2021 expects to have 3,000 stores without registers. People will pay via their smartphones.]

Photo: retailwire.com

Buying on the honor system is nothing new. Order dim sum in some Chinese restaurants and the waiter will tally the empty little plates on the table when you’re done. Checking yourself out at grocery and other stores similarly counts on customer honesty. Scofflaws could easily hide a few dishes at plate-counting time at the restaurant and pay for every other item in the do-it-yourself checkout line–but most don’t cheat or the system would have already died.

In Vienna, years ago, we were guests of local friends and eight of us sat at a big table. When lunch was over, the host told the waiter what we’d ordered and only then did he write anything down. I wonder if that’s still a custom. In a Scotland Inn if you made yourself a drink or took a soda from an unlocked cabinet in the living room you jotted down your choices. And all over the U.S., especially in rural areas, customers fill cash boxes with money owed for fruits, veggies and flowers at farm stands where nobody is around.

Do you believe that the honor system works equally well in cities as in the country? Can you think of other examples? Will it increasingly be in our purchasing future?

 

Photo: myjournalcourier.com

Service of Whatever Happened To….

September 17th, 2018

Categories: Advertising, Commercials, Environment, Leaks, Music

Photo: makeuseof.com

 

I just heard from musician Tyler Schuster’s dad, Bill, who updated me on what this enterprising young saxophone player has been up to since he appeared in a post here. It inspired me to also revisit a few other past posts.

Tyler’s music instructor at the University of Wisconsin-Eau Claire, Michael Shults, PhD, drafted the original, “Service of Perseverance Set to Music: A Story That Makes My Heart Sing,” in March 2017.

Winning Musician

Tyler Schuster

Shults wrote about Tyler who “pushed harder and smarter when things got tough.” At the end he wrote: “Please join me in congratulating Tyler on his incredible progress and for embodying so many of the ideals we preach in music and any other discipline: toughness, hard work, self awareness, ambition and goal-setting. He’s worked very hard to get where he is and hopefully will have an influence on some future musicians.”

He’s already started. Bill Schuster wrote: “Tyler is student teaching music students grades 6-12 in Bloomer, Wis.  He will be graduating on December 22 with his Music, Instrumental and Music Teaching, Comprehensive Major – Bachelor of Music Education.

“He’s worked very hard and hopefully will have an influence on some future musicians.  He is playing in numerous bands and orchestras, including the Jazz Ensemble, which was named Best Undergraduate College Jazz Band by Downbeat Magazine in 2017 and in 2018, it won best Live Performance.

Schuster added that his son also won the Concerto Competition; the University’s Conducting Competition and was a member of the winning Quartet Competition. “As far as anyone can tell, Tyler is the only person to win all the competitions. He hopes to teach a few years and start his master’s degree in a couple of years.  He has his sights set on teaching at the collegiate level which will be a lot of work, but I’m sure not betting against him.  He loves to be challenged.” We’re rooting for Tyler too!

Commercials That Sound Like Nails on a Blackboard

Photo: Davekraft.org

The annoying giggling female customer in the 1-800-I-Got-Junk radio commercial is gone. I mentioned it in “Service of Irritating and Charming Commercials: Phony and Legitimate Laughs.” I wonder if stations got complaints and lost listeners because of it. Just this morning I heard a new rendition–this time a man giggled. I hear many other repeated commercials but none are as irksome.

The Last Straw

When I wrote “Service of the Last Straw, Bar None,” I couldn’t believe the big deal made over bars and restaurants that banned plastic straws to save the environment.

 I checked Google to see where Styrofoam is banned. I’m not impressed. Listed are: “New York City (and several other cities in New York); Takoma Park, MD.; Seattle, Washington; Washington DC.; Miami Beach, FL; Freeport, Maine; Portland, Maine and Nantucket (City & County), Mass.” And then there are clear plastic containers that hold fruits and veggies and plastic water bottles–have you checked your garbage? I grabbed just a few things in our home on Saturday [photo right]. Get rid of these plastic containers and now you’re talking.

Drip, Drip, Drip

Since I wrote “Service of Leaks” in May, there have been floods, from Omarosa’s book “Unhinged” and those filling the pages of Bob Woodward’s “Fear,” to the experience of the anonymous New York Times Op-Ed writer. What’s normal behavior these days?

I also ask:

  • Do you know other students who have won all the competitions in their track when at first just being good enough to compete in one seemed a stretch?
  • To grab attention, commercials often grate, but don’t you agree some go overboard?
  • Is it unprofitable for packaging companies to research workable alternatives to plastic and to retrofit their machinery accordingly with the goal of saving the environment? Must we be happy with banning straws?
  • Will the world look more kindly on whistleblowers as we become increasingly used to high profile leakers or are we in a phase brought on by the administration?

Photo: tohowater.com

 

 

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