Archive for the ‘Spam’ Category

Service of Stopping Robocalls

Monday, July 23rd, 2018

Photo: arstechnica.com

I try not to pick up calls from unusual area codes because I suspect a sales or robocall. I read that the objective is not to let these callers know they’ve reached a live number. I was wrong at least when it comes to robocalls. Read on.

So what can I do to stop the onslaught? Nothing much, according to Katherine Bindley of The Wall Street Journal. She lamented “Why can’t anyone stop this madness? When will it end?” She was inspired to research and write her article after racing out of the shower to catch a call she thought was her boss. It was a robocall. This morning the same thing happened to me. The unknown caller left no message.

In preparing for her article, she heard “There’s no silver bullet” time and again from pundits She advises that you hang up if you pick up a robocall. If you respond in any other way the robocalling company might sell your reactive number to others.

Bindley explained: “Back when phone calls were transmitted over copper wires, businesses paid a lot of money for phone systems that allowed 1,000 employees to make calls without needing 1,000 phone lines. These systems inserted caller ID so, for instance, customers all saw the same business number, regardless of which employee made the call.

Photo: ksryangroup.com

“With the internet, businesses don’t need expensive hardware. Anyone can start a mini call center with software that auto-dials numbers and spoofs caller ID. They also need a provider to ‘originate’ the call, that is, connect the internet call to the phone network.”

Bindley wrote that “developers have proposed a call-certifying protocol…. If a bad guy tries to spoof the caller ID, the call would go through, but it wouldn’t be verified. Eventually, users would see a check mark or other indicator for verified calls.” Verification that a caller has the right to use a phone number leading to the approval check could take as long as five years though Verizon expects to launch a program later this year, Bindley reported.

She suggests you add your number to the Do Not Call Registry managed by the FTC. I checked and you can access by phone at 888-382-1222—use the phone you want to register—or online at www.donotcall.gov. Once the number is on the registry for 31 days you can report unwanted sales calls using the same phone number and website.

Photo: phys.org

Your carrier might have robocall protection as T-Mobile does for free. AT&T offers a free option and with one for $4/monthly you can block categories of calls, Bindley wrote. For $3/month Verizon will send spam numbers received by wireless customers to voicemail and Sprint’s Premium caller ID rejects calls if it determines that they are likely to be SPAM. It’s also $3/month. It’s active for IOS users only now and for Android users by fall.

You can check out Hiya, a free call-blocking app. “Nomorobo, $2 a month, identifies likely scam calls and can send them straight to voice mail. Unlike some other services, you don’t have to share your contact list for it to work.” I don’t trust the judgment of filtering services if they are anything like my SPAM and junk mail programs. I can be in a back and forth with a client, editor, reporter or producer when communication stops because their most recent email ends up in my SPAM file.

Bindley wrote that she blocked a robocall but got another one from the same business two days later.

Are you irritated by robocalls? Do you try to stop them or have you given up? Don’t you hope that the robocall protection systems and their detectives will distinguish between those we want—say from the pharmacy to announce that our prescriptions are ready or from the electric company that the power is restored at our homes when we’re away—from those we don’t?

Photo: techworm.net

Get This Blog Emailed to You:
Enter your Email


Preview | Powered by FeedBlitz

Clicky Web Analytics