Archive for the ‘Disrespect’ Category

Service of Volunteers II

Thursday, October 28th, 2021

What is it about museums? The last time I wrote about volunteers was in 2012 and oddly, it also involved a museum’s shabby treatment of its volunteers. Then the Brooklyn Museum suddenly disbanded its 64 year old Community Committee formed to raise the museum’s profile, start a docent program, give presentations in low-income schools with items from the collection, and plan events. The committee was kicked to the curb.

This time it’s the Art Institute of Chicago that dismissed its 82 docents ending the program in a letter. The goal of the new program, wrote Robin Pogrebin in her New York Times article, is to “forge closer ties with the racially and economically diverse city it serves.”

She reported “The docents — longtime, dedicated volunteers who know the Institute and its collections intimately — lamented the decision.” The Chicago Tribune “denounced the move in an editorial headlined ‘Shame on the Art Institute for summarily canning its volunteer docents.’”


Image by Hermann Traub from Pixabay  

The editorial “described the dismissal of the docents as ‘a callous move in a cruel time in America’ and called on Mr. Rondeau to ‘apologize and find some kind of compromise that does not involve the spectacle of long-serving devotees of a great museum left to feel like they’ve been put out with the gift-store trash.’” James Rondeau is the museum director.

According to Pogrebin “The new plan calls for hiring paid educators — Ms. Stein invited the volunteers to apply for those positions — and then developing a new program over the next few years.” Veronica Stein is “the executive director of learning and public engagement for the museum’s Woman’s Board, which supports education activities.”

Pogrebin reported: “The docents at institutions like the Metropolitan Museum of Art, Los Angeles County Museum of Art and the Museum of Fine Arts, Houston are all volunteers. ‘For many years we have worked concertedly to attract a diverse corps of docents,’ said Gary Tinterow, the Houston museum’s director, ‘and we look forward to continued diversification of staff and volunteers.’”

I come from a long line of volunteers–Two grandmothers, mother and father, uncles and aunts rolled up many a sleeve for decades–and my sister continues to do so. I’ve done my share and can speak only for myself: It seems so easy to disrespect and discount volunteers and cut off their contributions in a trice like unwanted suckers on a tree trunk–so why not do it? Are volunteers treated with disrespect because they are not salaried? Is it because many are retired and therefore old and not in sync with what an organization wants its image to be? Are museums alone or is this behavior typical of all organizations that use volunteers?



Image by StockSnap from Pixabay  

Service of Respect

Monday, January 25th, 2021

Photo: lean.org

I pluck a vital quote from last week that I hope will be imitated by organizations and companies around the land:

I’m not joking when I say this: If you’re ever working with me and I hear you treat another with disrespect, talk down to someone, I promise you I will fire you on the spot. On the spot. No if, ands, or buts.” —President Joseph R. Biden, Jr. on Zoom at the swearing-in ceremony for staffers of his new administration on Inauguration Day.

Photo:eskill.com

I’ve worked at companies that set one employee against the other–not a fit for me. I’m plenty competitive but I work best in collaborative environments. I’ve also worked for magazines or agencies at which bullying and nastiness didn’t exist because management didn’t practice or tolerate it.

For every personality there’s a management style that inspires. To do their jobs some need to be prodded which feels like abuse to me because I know what’s expected and when and try to deliver before deadline. Others do best if they respect–not fear–their clients or boss.

Do you think the administration staffers got President Biden’s message and will abide by it? Was he micromanaging? Are there situations in which such an approach wouldn’t work? In what environment do you excel?

Photo: proofhub.com

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