Archive for the ‘Marketing’ Category

Service of Two Marketing Home Runs & a Third That Strikes Out

Monday, December 10th, 2018

I am gleeful when I see a clever marketing campaign and am almost offended when what I thought was a smart organization falls short.

Here are two good ones and one not so.

Poster Perfect

I enjoyed a witty set of advertising posters on the Lexington Avenue express subway produced by Seamless, a food ordering and delivery service that’s part of the GrubHub family. It reminded readers that it knows its neighbors and what they most like to eat.

The campaign, written in a New York-y voice is eye-catching, and a mini relief for passengers in uncomfortable circumstances, inspiring them to smile.

Some of the headlines were:

  • “The Most Potassium-Rich Neighborhood –Murray Hill– based on the number of banana orders. No one’s cramping here”
  • “The Loudest Neighborhood–Park Slope Brooklyn –based on the number of chip orders. Your neighbors can actually hear you crunching”
  • “The Neighborhood in Most Need of a Vacation–Dyker Heights Brooklyn– based on the number of tropical smoothies ordered. Just take one already.

Subway Smiles

Another subway campaign hit the spot. Coca-Cola: Happiness starts with a smile – YouTube was produced by a Belgian agency. An actor looking at something on his tablet on a crowded train begins to laugh and his giggles are contagious. The tagline is “Happiness starts with a smile.” Towards the end of the ride people wearing red tee-shirts with the Coke logo hand passengers cans of soda and a postcard with the theme.

The Long and the Short of It

Photo: politico.com

The second Obama Foundation Summit produced a lame campaign as far as its outreach to me is concerned. It came via email. The subject line “I want to hear your story Jeanne.” The theme: “Common Hope Uncommon Stories.”

Janelle Monáe, who signed the email, wrote: “No matter how different each of our tales are, we must do what we can to help each other achieve the extraordinary. When someone shares their story, we see the world through their eyes. That’s why I’m reaching out today. I want to hear your tale. Tell me your story in 10 words or less: How do you work towards a better future?”

I can be succinct but 10 words on a serious subject doth not a serious request make–even for an elevator pitch. Think that was a typo? Its impact on me: I stopped reading well before the bright red DONATE link at the bottom. I can think of some snarky 10 word retorts, such as “Get rid of the president,” though I’m not sure that they reflect me and my story. How many personal stories “work towards a better future?” Am I being persnickety and too literal? Have I lost my sense of humor?

Have you seen any clever ad campaigns on public transportation—trains, busses, subways? Was the Obama Foundation’s communication a fundraiser for the hip and therefore way over my head?

Photo: usatoday.com

Service of a Once Iconic Brand That’s Lost Its Sex Appeal

Thursday, November 29th, 2018

Photo: pinterest.com

A childhood neighbor used to tell me “You have to suffer to be beautiful.” In the day she was right. Women slept on giant rollers while now dryers whip hair styles into shape in minutes and fashions are also more relaxed. We’d never have dreamed of wearing sneakers or flip flops for any reason other than for gym class or to walk on the beach. Now both are the uniform of many in towns, cities and airports.

Christian Louboutin Baila spike flat. Photo: pinterest.com

With obvious exceptions—facelifts for example which I’m told are very painful and make deep dents in pocketbooks too–comfort over vanity seems to have won in many of the best places. “Why Smart, Chic Women Are Abandoning High Heels [Forever],” wrote Chloe Malle recently in The Wall Street Journal.

Victoria’s Secret’s drooping bra business is the main reason L Brands’ stock is down 41 percent this year according to Elizabeth Winkler in the same paper. Bras represent 35 percent of their sales she reported. Customers are looking to the competition for “comfort and ease, not airbrushed fantasy,” she wrote. “In July, Victoria’s Secret’s semiannual sale was so weak the retailer was forced to extend it by two weeks and offer steeper discounts, leading analysts to declare the brand broken.

Sports bra. Photo senitathletics.com

“Instead of $60 padded bras that sell male fantasies, women are opting for cheaper undergarments that prioritize their own comfort. Victoria’s Secret has tried to adapt with the times, ending its catalog, doubling down on sports bras and even releasing a collection of ‘bralettes’—bras without underwire and padding.”

Competition features different body types in its ads as compared to the Victoria’s Secret “traditional sex-infused marketing,” they wrote.

I wonder if the new team will adjust this image. The Christmas direct mail piece that landed in mailboxes this week [photos right and below left] featured the old Victoria’s Secret image and none of the sports bras and bralettes they claimed to have adopted. Clearly designed to inspire men to buy gifts and enjoy, it nevertheless ignored the reasons for the downturn in sales.

Victoria’s Secret’s November 2018 direct mail piece

In a subsequent article in The Journal, Khadeeja Safdar and Maria Armental reported on additional moves the brand is taking to regain its momentum from adding a Tory Burch veteran/former president to run the lingerie division to halving its dividend.

Are you surprised that Victoria’s Secret was knocked off its pedestal in part by the drive for comfort? Do you shun uncomfortable clothes and shoes? Are you surprised by the trends for fashion conscious women identified by Journal reporters regarding flats over stilettos and less challenging underwear? Do you miss the formal days of yore?

Photo: channelweb.co.uk

Service of Say What? Inadvertent Impressions Businesses Make

Thursday, July 12th, 2018

Photo: gofindtheothers.com

It’s not hard to find businesses that mean well but do their customers or themselves little good with their marketing efforts.

The Grass is Greener….

I couldn’t stop the car last weekend to snap a shot of a scruffy looking property with a small sign on the remarkably unkempt grass that promoted a lawn care business. Made me sad for the business.

Divorce Auction Style

A postcard advertising a “Divorce Liquidation Auction” would have done well to omit the words “Have Fun.” “Fun” didn’t go with the headline that indicated that two people had to sell their belongings due to an unfortunate situation. On the reverse side of the card we read that the couple had been married 20 years and had travelled a lot. I know: I’m thin-skinned, but when I saw the card I envisioned vultures circling a carcass looking for spoils. Not fun.

Warning: Read But Don’t Look

Our 2018 Malibu flashed a warning on the dashboard screen. I took my eyes off the road to see that it said “Taking your eyes off the road too long or too often could cause a crash resulting in injury or death to you or others. Focus your attention on driving.” Struck me funny.

I have driven the car since May, and find that the over-sensitive screen is a dangerous distraction as well. I barely touch it and something changes—like my favorite radio stations. I end up with links to three of the same instead of the selection I’d originally made.

I’ve given up using the address book transferred to the car from my mobile phone. As I scroll through the names with my finger touching the screen as gently as possible, I must press too hard because I mistakenly call two to three people before tapping the person/number I want to call.

I’m also fearful that General Motors and probably the world now have all the phone numbers of everyone I know or knew.

Head-Scratcher

Actor Sofia Vergara plays Gloria Pritchett on the TV sitcom “Modern Family” on ABC and also stars in Head & Shoulders shampoo commercials with her son Manolo and other family members. I like that she gets Proctor & Gamble to include her relatives but the twist in the current commercial is mean. Vergara exclaims how soft Manolo’s hair is, runs to wash hers and then shoves herself on to his chair and takes over. A mom that steals a scene from her kid: Not funny and gives the wrong impression. And I don’t think Vergara is a nasty person.

What marketing slipups or miscommunications have you noticed lately?

Sofia Vergara and son Manolo

Service of a Rotten Apple: Disregard that Customers Line Up For

Thursday, January 11th, 2018

Photo: LinkedIn

My service hackles first stood up when a Long Island friend’s iPhone no longer took a charge one Friday. The first appointment she could get at the local Apple service store was the following Wednesday. How can anyone wait that long for the repair of such an essential device as a phone? She was leaving for Europe that Sunday. Did Apple expect her to buy a new phone? She bought no phone and depended on her husband’s.

Entrance at Apple in Grand Central on a glacial, nasty winter day

Keep reading as I am beginning to see an unsavory marketing pattern here. And while a profitable company like Apple, with millions of happy investors, is expected to push consumers to the limit, and it gleefully does, I don’t understand why millions of customers accept paying top dollar while being given so many run-arounds and wasting so very much time to get service. Do most have assistants to do the waiting for them?

So when my iPhone 6 abruptly began running out of a full charge after I’d sent only a few emails and texts—a first—my heart sank. I blamed myself. I dreaded having to change phones.

A few days later I learned that many iPhone owners reported similar phone behavior. Like them, I’d made the mistake of upgrading to a new version of IOS with one click, which seemed to accelerate the demise of what was left of the battery.

By explanation, after the fact and once a grumble began, Apple shared some technical mumbo-jumbo about how batteries work and why what they’d done was supposed to slow the batteries to help their longevity. The real purpose, thought the customers of the older phones badly affected by the so-called upgrade, was to scare us into buying new devices or batteries.

Line to make an appointment wound around a table.

Public outrage leading to bad PR and some class action lawsuits later, Apple apologized and long story short, offered to replace older batteries with a new one at a discount–$29 plus tax instead of $79.

Those who sued in NYC, according to theverge.com, felt bamboozled into buying new phones and were angry.

I wasn’t cheered by the so-called “largesse” of the $50 discount. When there’s a recall on my car, I pay $0 for the fix. I make an appointment, sit in a comfortable waiting room, take off my coat, sip a cup of coffee and I’m soon done. I’m in relative control of my time.

Turns out the battery replacement procedure was worse than the feeling of manipulation and an expense I was forced into. It involved four trips to Grand Central where the iPhone repair operation nearest my office is located.

  • On Day 1, I had to make an appointment. I had two choices: on another day OR I could expect an email within the next two hours and I’d have 10-15 minutes to get back to the store. The latter option made sense only if I worked at Grand Central. I don’t. And who has the time to hang around a place for two hours?
  • My appointment fell on the day of the snowstorm. I arrived early figuring I’d slip into a cancellation—everyone told me not to go out in the storm. I’m greeted with, “we’re closing in 15 minutes.” Seems they let “everyone know,” but they didn’t contact me. “Wait at that table.”  I do. I wait and wait. Nobody came to give my phone a diagnostic test that was a required part of the process. I was rescued by an Apple newbie who felt sorry for me—he was helping someone else at the table. Nobody else ever came. I had another choice to make: A) Leave my phone overnight or B) Drop it off the next morning. I chose option B.
  • I thought I’d be in and out but no, I waited 20 minutes for someone to take my phone. “Come back after 12:15,” he said. I did. The wait for my phone this visit was the time to look through the Business & Finance Section of The Wall Street Journal.

I have to give it to the Apple employees I encountered. All but two were gracious and tried to do their jobs. My grievances are not with them.

New Yorkers are used to lines and crowds because there are so many of us but we’re also impatient. Does Apple spray the place with a soporific? Nobody seemed upset. Could I be the only one who feels this way? Hundreds of people were testing the phones in one area; others buying parts in another. Don’t these people have other places to go? How does this company get away with it? Do folks get the same runaround with Samsung, LG and Sony?

 

Prospective customers at Apple in Grand Central on a frigid winter day.

Service of Marketing That Misses the Mark

Monday, July 24th, 2017

Photo: 123rf.com

I love clever marketing ideas. This one was a puzzle and, as my friend Jim would say, “Amateur night at the Dixie Theater,” or my dad, “comme cheveux sur soupe” [like hair on soup i.e. out of place/irrelevant].

A clean cut young man rushed toward me on Third Avenue between 40th and 39th Streets holding out a brown thing wrapped in cellophane [photo left, below]. He didn’t say a word so I took it to be an intro sample for the unidentified object and kept walking. It didn’t look appealing.

A few steps later, a nice looking young woman reached out with the same brown object and I asked her, “What is it?” She replied that it was a pretzel wrapped in chocolate. [It also has some white marshmallow bits on top.] Now curious, I took it and the postcard that came with it [photo below, center].

Next I noticed, parked on the sidewalk, a cart similar to the ones that street food vendors use [photo right, taken later through a bus window]. This one wasn’t where such vendors usually park, at curbside, but well into a very wide sidewalk. It had the pretzel concoctions in the window and was decorated with images of a building like the ones on the postcard; copy from the card and a giant sign “House39.” There was someone inside but nobody around it or even noticing it.

This crew was promoting a new rental building around the corner and down the street. According to the postcard, rentals ranged from studio to three bedrooms starting at $3,910/month. The card lists amenities including a rooftop pool, hot tubs, yoga studio, children’s playroom and more. The postcard doesn’t say if the rent covers use of these features.

So what was wrong with the promotion?

  • The youngsters hired to pass out the treats didn’t mention anything about a new apartment down the street.
  • Pretzels or sweet treats have no connection, clever or otherwise, with apartment sales.
  • People walking down Third Avenue are random and just because they are in the neighborhood during the day they are not necessarily the demographic for apartments with rents that start at almost $4,000 for one room.
  • The beneficiaries of the idea were the cart rental and pretzel companies; the kids who made a day’s wage on a nice summer day; the postcard graphic designer and printer and the marketing company that was paid to create and implement the idea. I doubt that the building saw a viable visitor as a result.

Photo: mponstage.com

The real estate developer, if fixated on doing something on the street, might have skipped the cart and had young people in a striking tee-shirt passing out key rings with the apartment’s address and copy that touted “find the key to happiness in your new apartment.” Or given the name of the structure, “House39,” they might have placed 39 self-stick, removable footsteps between Third Avenue and the front door with—if it’s not too obscure and vintage–references to the iconic spy film, “39 Steps.” A key ring to echo the “39 Steps” theme would suggest that readers “take the mystery out of where your next, best apartment will be.”

Can you find the connection–that passed me by–between the cart, the sweets and luxury apartment rentals? Have you noticed cockamamie, half-baked marketing ideas that people pay good money for and that make you scratch your head?

 

Service of Marketing that Hits a Sour Note: Details and the Devil

Thursday, January 19th, 2017

New Yorker circ photo

I bought some items online during an after Christmas sale and almost three weeks later got a notice from the store that one of the items wasn’t available. OK. That happens. “LET US MAKE IT UP TO YOU,” came a proposal for a “gift”–$10 off a $100 purchase. This hit a sour note: It sounded like “heads they win; tails I lose.” Otherwise I like the store.

The next two examples are courtesy of the circulation departments of a magazine and newspaper considered top of the line in their categories. I subscribe to and admire both. However, they appear to be trying to save money by selecting under par fulfillment and promotion partners at just the time they need to excel.

  • The magazine has been nagging me to renew my subscription months early and if I do, I’ll get a free subscription as a gift. [Always suspicious, I envision losing the months I’ve already paid for, between now and the end of the original subscription, and I don’t want to waste time untangling this potential glitch.] Fine writing and elegance are just two of the magazine’s selling points and the subscription is costly. That’s why I didn’t expect to see a typo in the first word of the third line [“your”] printed on a piece of cheap scrap paper enclosed in their correspondence seeking my business. [See photo above.]
  • The newspaper didn’t deliver its weekend and Monday issues last week. I called customer service on Tuesday making clear that we didn’t want the credit, we wanted the newspapers. The operator [from a far-off land] said he understood. On Wednesday we received a second copy of the Tuesday issue. I called back and was told they would have to mail us the weekend and Monday copies and that this would take from seven to 10 days. I had already spent far too much time on this mistake and snapped “fine, do that,” and hung up. Still waiting.
  • All this reminds me of a restaurant we went to in the Berkshires years ago that served remarkable food in an enchanting setting with a terrible hostess who ran the room like a general during a military operation readiness inspection {ORI}. The tension her approach achieved added a false note to an otherwise pleasant experience. We learned later that her husband was the chef. Nevertheless, she ruined the evening.

Do you have other examples of an irritating detail that conflicted with the otherwise high quality of a product or service?

$10 off $100 turned

Service of Interpretation: Cartier, the One Percent vs. Everyone Else

Thursday, January 12th, 2017

Cartier window January 2017 turned

Funny how one image can cause two people to come to such different conclusions.

I was walking by Cartier’s windows on a recent Sunday and after I’d passed by I backed up to take the photo [above] because something was so clearly missing: Jewelry.

I showed the shot to my husband Homer Byington and said “How sad. Look where we’ve come. The jeweler can’t display a thing in its windows on a Sunday when it’s closed for fear that someone will steal rings, necklaces and pins. Imagine the rent paid yet the store can’t take advantage of this marketing tool to showcase its wares.”

Homer replied “I think Cartier didn’t display its jewelry to signify to the one percent how valuable and expensive their pieces are—far too precious and priceless for a window display. The store isn’t interested in whether the 99 percent can see what it can’t afford to buy anyway.”

What do you think? In addition, should a brand with this stature think of a clever way to decorate its windows for the times it doesn’t show product for whatever reason?

Service of Pitch Perfect Marketing

Thursday, January 5th, 2017

Hudson, NY

Hudson, NY

We visited Hudson, N.Y. over the holidays, a charming town in Columbia County that gets better every trip. I also had an exemplary retail experience in NYC.

India on the Hudson

We especially like the shops and restaurants on Warren Street and discovered a new one [for us]—Les Indiennes—with alluring merchandising that tempted as it exhibited textiles and ready-made tablecloths, pillow and bed covers, as well as clothing and furniture expertly upholstered in the fabrics also sold by the yard.

Les IndiennesI wish I could sew. Patterns were refreshing, crisp and appealing in a range of colors and the lighting showcased it all to advantage [Photo right]. A testament: My husband despises shopping and usually, regardless of weather, hangs out on the street while I reconnoiter. But he lingered in this shop, even drawn to the back to see what was there.

We also appreciated the smart move the town of Hudson made to encourage visitors and holiday shoppers to feast at the restaurants and patisserie—as well as their eyes: It wrapped parking meters like gifts up and down Warren Street, [Photo at the top.]

In the Pink in NYC

In a different but also heartening instance, I returned a blouse that I had ordered online from Thomas Pink, to the store on Madison Avenue and 53rd Street. I wanted the same blouse in a different size. Gerald, the first sales associate I saw, immediately stopped what he was doing to help me. I didn’t see the women’s section from where I stood and he insisted on dashing up the stairs to make the exchange for me. I’m inured to do-it-yourself-shopping in most stores these days, discount or not, so I was quite taken aback by his efficiency and helpful approach. We chatted while he placed the shirt in a protective sleeve [I passed on a shopping bag as I had a large tote]; he confirmed the amount remaining on my gift card and asked if I wanted water or to visit the ladies’ room. Gold star service from a luxury brand–the exception to the rule I fear and have experienced.

What a joy when a store, retail staff and a chamber of commerce get it so right. Can you share similar examples?

Thomas Pink box

Service of Traditional, Faux and Inadvertent Marketing: Mother’s Day, Gold Toilet & Promposal

Monday, April 25th, 2016

MarketingMost marketing promotions are designed to push product, an organization or initiative and are created by those who benefit. Some are dressed up to look like art or charitable generosity but are really to raise the visibility of merchandise, an association, cause or person. And sometimes groups of people support a concept that, as luck would have it, benefits businesses.

Traditional Marketing

I must have had marketing in my veins when, as a kid, I didn’t get why Mother’s Day irritated my Mother's Daymom so much. She thought it was a fabrication to sell cards, candy, flowers and restaurant reservations. As an adult, I’ve helped countless clients to sell their products, services and concepts, which may be why I always appreciated the Mother’s Day ritual. I also love to give gifts and to celebrate occasions. With the exception of Father’s Day, I don’t think many of the offshoots such as secretary’s or boss’s day have done nearly as well.

Marketing in Sheep’s Clothing

Gold Toilet on NYT pageArtist Maurizio Cattelan or his handlers pulled off the second kind of marketing scheme with his sculpture of a gold working toilet that the Guggenheim Museum is installing. You couldn’t miss a giant shot of it on the front page of The New York Times’ “TheArts” section last week that topped serious copy about it. In fact it appeared all over the place. To pragmatist me, it’s ridiculous, has nothing to do with art and everything to do with getting the artist’s name front and center–but I’m clearly out of step.

Inadvertent Sales Windfalls

Nancie Steinberg, whose son Austen is a high school senior, shared info about a Promposal Austen 1phenomenon—promposals–that help sell pizzas, poster board, flowers, cake and more. I’m betting that unlike Mother’s Day, teens came up with this activity and that merchants benefit from it. Does it matter, as long as it’s all in good fun and everyone wins?

Promposals were new to me but not to Caitlin Dewey who wrote about them in The Washington Post in 2014 and tracked the first mention of the word to a Dallas Morning News article in 2001. She followed the movement to its “going mainstream” in 2002-2005. In “A Short History of the ‘promposal’” she defined it as “the eyebrow-raising high-school ritual wherein students go to elaborate, terribly public lengths to ask each other to prom.”

Austen presented his date of choice with a rose bedecked sheet cake decorated with “Will You Go To Prom With Me?” in orange frosting [photos right and below]. His friends videotaped and photographed the moment. She said “yes.”

Dewey wrote of boys in Arizona who laid trails of rose petals from a prospective date’s home to the school and a chap in Idaho who secretly set his girlfriend’s alarm to ring at 3 am with a message “Hope its not too late—will you go to the prom with me?” These and others such as hanging signs from highway overpasses, filling yards with balloons or wearing gorilla suits were all done in 2006, before high school kids had access to Facebook and pre Tumblr. YouTube was the place to be then as now. Dewey reports there are 40,000 promposal videos and 900,000 tagged “prom proposal” or “ask cute.”

What are some of your favorite marketing ideas? Any that annoy, surprise or fall flat?

 

Promposal Austen 2

 

 

 

Service of Museums & How They Attract Audiences

Monday, November 16th, 2015

Agave Pod Vase by Christine & Michael Adcock

Agave Pod Vase by Christine & Michael Adcock

 

Ellen Gamerman shared a glimpse of “The Museum of the Future” in a Wall Street Journal article reporting how technology is one of the ways these institutions plan to revolutionize and transform a visitors’ experience. A goal: Attracting audiences.

For starters she told how Metropolitan Museum visitors saw a Jackson Pollock picture through 3-D headsets; mentioned a “virtual-reality film that recreates ocean creatures from 500 million years ago,” at the London Natural History Museum; wrote about movies with “special effects in a 4D theater with piped-in gunpowder smells and seats that jiggle whenever cannons are fired,” at the imminent American Revolution Museum, Yorktown, Va. and more. Lots to look forward to.

Seascape necklace by Beth Farber

Seascape necklace by Beth Farber

There are also valuable, effective traditional ways museums introduce potential enthusiasts to their exhibitions. For the third year Brooklyn Museum is the venue for the American Fine Craft Show November 21-22 where 90 exhibitors, handpicked by my clients Joanna and Richard Rothbard, will exhibit and sell some of the best crafts designed and made in America. Tickets to the craft show include general admission to the museum, including “Coney Island: Visions of an American Dreamland, 1861-2008,” an exhibition that opens on the eve of the show.

Selecting to feature the work of only a few exhibitors from the riches of images I have is always difficult but what fun: Almost as good as shopping.

JEWELRY

Mediterranean Decay Coral Necklace by Barbara Heinrich

Mediterranean Decay Coral Necklace by Barbara Heinrich

Whether gemstones, coral or polymer, jewel tones from nature will punctuate the display cases of many of the 19 jewelry designers.

Barbara Heinrich transformed perforated red-orange coral from the bottom of the ocean into necklace beads [photo above, left]. The Pittsford-NY jeweler added an 18kt gold egg-shaped bead that mimics the coral’s perforations and a toggle clasp.

Another necklace informed by the deep, but in brilliant turquoise, is Beth Farber’s “Seascape,” hand-woven with apatite, a boulder opal and gold [Photo above, right]. Farber, whose studio is in Minnetonka, Minn., says her work combines the ancient with the contemporary. Adapting ancient bead weaving techniques, she hand-weaves fine gemstones, silver and gold with a contemporary sensibility and edge.

FASHION

Bern and Trusk vests by Teresa Maria Widuchn

Bern and Trusk vests by Teresa Maria Widuchn

Fashion takes pride of place where 25 of 90 handpicked artisans will exhibit handmade coats, jackets, dresses and accessories in the museum’s regal Beaux-Arts Court. Standouts reflect Asian influences in style, fabric and/or construction as well as elegant design simplicity.

Spare simplicity in form and motif translates to classic elegance that Teresa Maria Widuch understates on her website as “an efficient use of materials with a clean line,” [Photo of Bern and Trusk vests, right]. In her Chicago studio she creates one-of-a-kind wool felt and Ultrasuede jackets, vests and coats at her Chicago studio. Jane Herzenberg, Northhampton, Mass., explores the relationship between painting, Shibori dyeing, Rozome and hand embellishment to create art to wear. [Photo right, below].

Barcelona jacket by Jane Herzenberg

Barcelona jacket by Jane Herzenberg

Both Shibori and Rozome [batik] are Japanese techniques.

DECORATIVE/FUNCTIONAL WORK

Glass, ceramics, wood, leather and wool are transformed to one-of-a-kind decorative and/or functional pieces by artisans who describe their work as “improvised” and “intuitive.”

Ceramist Pat Warwick “has never been far from the sea.” [Today she lives by the sea in Warren, RI]. She wrote on her website that the drawings she made to illustrate and design materials for the Woods Hole Oceanographic Institute’s Marine Resource center “became the basis for her first installation- a school of fish for her own kitchen.”

Christine and Michael Adcock, Leaves of Grass Fiber-Clay Arts, Santa Barbara, Calif., are collaborative mixed media artists. [An example of their work is at top.] Christine is a basket maker and Michael a studio potter. Christine Adcock said that nature is the ultimate teacher and inspiration. “I delight in its every detail, from the beautiful markings on a tiny bug or moth to the majesty of mountain and meadow. My work is an effort to take tiny, beautiful, elements of nature – a seed pod we tread upon or a leaf of grass – and put them in a context where people take time to experience and enjoy their perfection.”  

Haven’t museums always felt they needed to entice people to visit? Is this an American habit because the public is used to being marketed to? Are there lines a museum should take care not to cross in “merchandising” collections even if tempted by technology?

 

 

Pat Warwick ceramic wall piece

Pat Warwick ceramic wall piece

 

 

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