Archive for the ‘White Coat Syndrome’ Category

Service of White Coat Syndrome: Hooray for the NYU Langone Emergency Room

Monday, March 25th, 2024

Some of the Peanuts gifts I’ve received–and love. The socks made it into this post.

I have a thing about pickles—they must come from a barrel and never a jar. I love the Peanuts gang, and I am petrified of—though grateful for—doctors and all things medical. You know this if you know me.

I flew in the air and crashed down on the sidewalk last week and for the next three days watched my foot increasingly resemble a blue balloon as the swelling from ankle on down began to hide my toes. Friends pleaded with me to get an Xray or to do something. I kept thinking that home remedies like ice, Arnica, Tylenol and leg-in-the-air under pillows would improve things, but they didn’t.

On Sunday morning I was horrified by what I saw. [I couldn’t look at my skinned other knee.] I called my friend DK, who dropped everything—she had plans–to come to my rescue. As luck would have it, we couldn’t get to an Urgent Care office for an Xray because of a mini marathon that had overtaken my neighborhood. So, we walked/hobbled, to the NYU Langone emergency room about six blocks away.

An emergency room visit for me has been my worst nightmare. My heart was beating so hard that the staff taking my vitals gave me an electrocardiogram. They were darling, patient and kind. One lowered his voice when I mentioned white coat syndrome and said, “Relax! We’re not doctors!” And they kept telling me, “Take deep breaths.”

I won’t put you to sleep with too many more details because I will resemble a grandmother boasting for 10 minutes about her three-month-old grandbaby, a future Yale graduate for sure, who smiled at her for the first time.

The emergency room experience was nothing like what I expected. In the waiting room there were no patients dripping with blood or passing out from fever. I hardly sat down before the admitting process started. Waiting for my Xray, after I met the Emergency Room doctor whom I liked, one nurse advised me how long he thought the wait would be. He subsequently brought me a blanket because it was freezing. A volunteer dropped by and asked if I needed anything. Nobody so much as hung my tote bag on the hook behind me on the wheelchair without first asking if it was OK.

The doctor didn’t just ask me to “take off your sock.” He said, “Please take off your Snoopy sock.” That put me at ease in a strange way. The very young hospital transport staffer who took me back from Xray was lovely. To explain what her colleague, who passed us, had told her– “It’s gotten to be like a Monday out there” — she said that the now bustling waiting room had filled up with mini marathon runners.

My badly sprained foot is still a mess—much uglier and more painful than when I broke it 10 years ago.

I don’t think I’ll ever overcome my out of proportion fear of all things medical. On my return home I went up in the elevator with a fellow tenant—a stranger. I raved about the hospital. He smiled and said “I’ve just returned from 22 days at that hospital. The doctors are wonderful.”

Do you have irrational fears about medical or other things that most others appreciate and/or take in their stride? Did you also experience a great emergency room visit?

View from my balcony. NYU Langone is on the left/East side of First Avenue, starting at the blue buildings.
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