Archive for the ‘Comping’ Category

Service of Comping—Yes, or No?

Thursday, May 9th, 2024

You be the judge in these instances which could go either way: To comp or not?

You have costly theater or concert tickets and your companion can’t come at the last minute. If you ask a friend or acquaintance to take his/her place, do you expect the person to pay for their seat or should they get a freebie?

You’re producing a networking event, with speaker, in elegant surroundings, serving Dom Pérignon and catered nibbles. Based on RSVPs in hand, you’re concerned that not enough people will come to duly honor the speaker, so you plead with some members to attend. They normally pay for membership as well as for each event. Do you comp or charge the ones who are doing you a favor by attending?

Your kitchen was slow in food prep and the waitstaff was thrown off its game. Service plummeted. As a restaurateur do you offer free desserts/after dinner drinks to the guests who were impacted, simply apologize or don’t mention anything?

Where do you stand on comping others or being comped? Can you share other examples?

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