Archive for April 11th, 2024

Service of Where Have All the Manners Gone?

Thursday, April 11th, 2024

You don’t have to go to etiquette school to avoid behaving boorishly. A tad of empathy often helps. Here are some examples that I suspect happen too often.

You’re sitting in the lobby of your hotel with friends and relatives the day after a family and close friends event. You order drinks for your wife and yourself and some relatives also sitting in a wide circle, but you skip a couple in this group. Adding insult to injury, next, as you guzzle, you discuss the quality and aroma of the whiskey chosen. I think that’s rude.

You’re at a workshop where lunch is served. The waiter puts a basket of bread on the table. Some of the others take two pieces so the basket is empty when it gets to you. Taking two of anything before everyone has been served is rude.

A trade magazine publisher who became a dear friend told me, years ago, about a business meeting he had with an advertiser. It was in the client’s office. The client was munching away on his chicken salad sandwich and could easily have asked his secretary to order something for the publisher, but he didn’t. He wasn’t offered a glass of water. Eating in front of others like this is rude. I remember once hiding a burger in my desk drawer when an editor popped into my office unannounced. Waiting to finish lunch until the person left wasn’t written in a manners guide. It just felt right.

Is selfish/clueless behavior acceptable today or are these instances anomalies? Do you have examples?

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