Archive for June 10th, 2024

Service of When Everything Goes Right

Monday, June 10th, 2024

Arrangement by Allan Woods Flowers, Washington, D.C.

These days I celebrate, and I’m surprised, when plans based on the cooperation of vendors fall into place and/or we request changes from large corporations, and they happen.

Ring-a-ling-ling

My CPA asked me to change the account from which my business phone bill was paid causing me to make a dreaded call to Verizon. I finally did and based on experience I feared the worst. When the bill appeared in the right place this month, I was shocked. Sad that I’m so distrusting, right?

Happy Anniversary

My friend suddenly realized that it was her sister and brother-in-law’s anniversary and she wanted to send them flowers that day. She called Winston Flowers, one of the finest in Boston, asking for the name of a florist of their caliber in the Washington, D.C. area.

Tamara, at Winston, gave her Allan Woods’ contact information. She called and mentioned the Winston Flowers connection where she spoke with Jeff in D.C. and after she’d placed the order, she asked if, by chance, her sister was a customer. “Yes, for years!” he replied.

What are the chances? The arrangement is stunning [photo above].

I remember an office friend’s angst when the long-stemmed red roses she’d expected to receive from her boyfriend arrived two days late although his request had been in the works for weeks.

The Quicker Picker Upper

I ordered paper towels which never arrived, although I’d received notification of delivery. I reported this to the owner of the website and learned that it had used a partner to fulfill the order. The website contacted the partner. Customer service apologized and wrote that they’d ship another box immediately. Friday, I realized that the towels hadn’t arrived, and it had been too long. Saturday morning I received a response! They will soon be here, I’m told. Fingers crossed. Pathetic that I was elated just because someone answered.

Do you expect everything to go right these days? Do you have examples of instances in which they do?

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