Posts Tagged ‘Lyft’

Service of I Love New York… But Don’t Push It

Thursday, December 6th, 2018

I was born and grew up in NYC and consider it a beloved relative that makes me glow with pride sometimes and bristle other times. On my walk to work my eye caught a menorah installed right next to a Christmas wreath [photo above] illustrating the comfortable diversity I admire. I turned around to see a homeless person huddled in the cold on a nearby bench, [photo right, below], striking my heart, but in the opposite way.

The New Year will bring with it two ham-fisted decisions that impact transportation and will punch the Big Apple in the gut. Worse: Nobody seems to be directing the big picture.

Congestion Pricing Will Give Yellow Taxis the Flu

The January 1, 2019 $2.50 congestion pricing fee will help destroy the already limping yellow cab industry and hurt citizens of modest or microscopic means who rely on traditional cabs. Many can’t manage busses or subways, can’t afford limos or don’t have smartphones to hire car services like Uber or Lyft. The fee impacts “any yellow cab, e-hail or other for-hire vehicle trips that start, pass through or end in a designated ‘congestion zone’ below 96th Street in Manhattan,” Vincent Barone wrote in amny.com.

What’s the destination of the some $400 million the tax man anticipates collecting? According to Barone, it will help the Metropolitan Transit Authority [MTA]  which is “financially strapped.”

Services like Lyft and Uber are charged a $2.75 fee but because they can fiddle with their basic price which yellow taxis can’t, they could make rides cheaper than traditional cabs—another stab to the financial heart of their competitor.

Barone reported: “‘The fact that it will cost $5.80 to step into a taxi cab now is going to be devastating for the taxi industry,’ TLC Commissioner Meera Joshi said after a City Council oversight hearing on the surcharges, referencing the existing fees on taxi trips. ‘The other sectors … have more flexibility. They have to add $2.75 on but they’re not bound to a metered fare, so they can reduce the price of the trip so that the passenger doesn’t feel the effect of the $2.75.’”

Pay More Get Less on Trains & Busses

And what about the Metropolitan Transit Authority [MTA] that, in addition to benefiting from the congestion pricing taxi fee is fighting to get a 4 percent increase in subway and bus fares next year? Here are highlights of its cost-cutting proposal, according to 710 WOR radio new: “Among the plans is to change the temperature on subway trains, providing riders with less heat in the winter and less air conditioner in the summer. The proposal would also result in fewer trains and buses on some lines that could lead to overcrowding.  Trains would also be cleaned less frequently.” Good plan: Charge more, give less.

What and/or who is to blame for the MTA’s financial woes? Fare beaters according to Andy Byford the president of NYC Transit.

Who’s Running the Place?

William Neuman in a New York Times article may have hit on a reason for the shambles hitting transportation and, I suspect, other sectors in the city. He reported that New York Mayor de Blasio “rarely meets with many of his commissioners, according to the schedules, at times making it difficult for department heads to advance new ideas at City Hall, or to inform the mayor about problems at their agencies.”

Worse, his City Hall attendance record shocked me. Neuman reported that he averaged 19 days a month in the office in 2014; 17 days a month the next year falling to 14 in 2016 and last year, 9—only 5 in July! It’s up to 10 on average this year. Further, wrote Neuman, he “was at City Hall just four of the first 39 Fridays this year, according to the schedules.” [Remember when Mayor Bloomberg was creamed for being out of town once, for a major snowstorm?]

Will congestion pricing to hit cabs positively impact the city’s severe traffic challenges? Is the potential increase in public transit fares along with a decrease in comfort for riders badly timed? Do these moves tell citizens “If you can’t afford the city and can’t handle a nasty subway ride, get out” even louder than ever before? Would strong leadership avert or lessen the transportation tangle? Do you live in a town or city that works seamlessly?

Service of Strangers Knowing More About You Than Your Family Does

Monday, June 15th, 2015

I wake up to Len Berman and Todd Schnitt in the Morning on WOR 710 Radio, a welcome addition to the NYC media scene since January. Last Thursday Schnitt, [on the right in the photo with Berman, at right], said he’d deleted the Uber app from his Android phone because he didn’t want to give the company access to his address book nor did he want the company to know his location even if he hadn’t opened the app. He said the latter intrusion will happen in July. Schnitt said he takes yellow cabs to work every morning at 4a.m.–the show runs from 6 am to 10–and plans to look for a different car booking company, like Lyft.

I asked a friend (in her 20s) what she thought about all this surveillance, shadowing and privacy invasion. She said, “I always just think/sort of joke around that my iPhone knows more about me than I do. The other day my phone told me how long it would be for me to get to Columbia [University] from midtown — I never put that in as a home address or anything. The phone just sort of figured out on its own that I was there a lot. Creepy. 

“As for Uber,” the recent Columbia Journalism grad student continued, “there was that ‘God view’ feature which gave away a users’ location. Not sure if that is still in use. It makes sense to a certain extent so the driver can find you but access beyond that they shouldn’t have—such as your contacts’ info!”

According to Insurance Journal, “The car booking company now more clearly tells its customers it can pretty much track everything they do while using the Uber app, after facing criticism over privacy, especially its use of a tool called God View enabling the company to know where its riders were at any given moment.” Eric Newcomer, who wrote “Uber Discloses Expanded Customer Data Tracking,” continued: “the firm said Uber needed to make sure it was clearer and more transparent, rather than significantly altering its existing policies.” The [law] firm referred to is Hogan Lovells.

“The new privacy policy is clear,” wrote Newcomer. “…The company can read text messages you send to drivers, follow your location as you ride in an Uber and store your address book on its servers. Customers can find the policy on the app and the company’s website.”

Newcomer reinforced what talk show host Schnitt said. He wrote: “With the new update, which takes effect July 15, Uber can ask permission to track a rider’s location even when the application isn’t open.” And “Uber retains permission to hand over data to third parties. If a rider is using Uber for business, the startup can turn over data to the rider’s employer.”

Remember the prehistoric slogan about customers always being right? At Uber the drivers rate customers. If you keep a driver waiting, if you aren’t as polite or friendly as a driver expects a passenger to be, you’ll get a bad grade. Why does this matter? If you are looking for transportation at rush hour or after an event, you very well might be left waiting on the curb.

Sidebar: Why did Uber hire the law firm in the first place? According to Newcomer: “Uber hired Hogan Lovells after the company faced criticism for prying into journalists’ private lives.”

Uber, available around the world, has caught on like wildfire [though it’s encountering legal glitches in France, Germany and South Korea according to techcrunch.com]. In February alone, according to fusion.net, the company attracted $2.8 billion in venture capital.

Is the public so in love with clever technology that it accepts every–and anything–from a company that’s expert at it? Have you used the service? Will you continue to after July 15?

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